PRIVACY POLICY - Last modified on May 24, 2018.
PreveCeutical Medical Inc. (“PreveCeutical” or the “Company”) is committed to protecting the privacy of all of its customers. This privacy policy (this “Policy”; together with the Terms of Use, the “Terms”) explains how PreveCeutical, as both a Processor and as a Controller, collects, uses and discloses personal information concerning its customers and other individuals (“you”), other than PreveCeutical personnel. The Terms also explain PreveCeutical’s use of cookies. By using this website www.preveceutical.com (“Website”) or registering to receive email content from PreveCeutical, you agree to the use of such information in accordance with the Terms.
Any personal information you provide to PreveCeutical will be treated with care and, subject to the Terms and applicable law, will not be used or disclosed in a way to which you have not consented.
By submitting your personal information to PreveCeutical, you signify your consent to the collection, use and disclosure of your personal information in accordance with the Terms. If you do not consent to the collection, use and disclosure of your personal information in accordance with the Terms, please do not provide any personal information to PreveCeutical. Certain services can only be offered to you if you provide personal information to PreveCeutical, and accordingly, PreveCeutical may not be able to offer you those services if you choose not to provide it with required personal information.
This Policy does not cover third party websites accessed via this Website, and PreveCeutical accepts no responsibility or liability in respect of third party websites. Please check the privacy policies published on any third party websites which you may access through this Website before submitting your personal information to them.
Personal Information
For the purposes of this Privacy Policy, the terms “personal information” or “personal data” means any information about an identifiable individual or any information that allows an individual to be identified. In general, personal information may include but is not limited to, name, date of birth, financial information and home address. In general, personal information does not include business contact information, such as your name, business address, title or position, or business telephone or facsimile number in your capacity as an employee of an organization.
Personal Information PreveCeutical Collects
Information You Provide to PreveCeutical
When you buy a product from PreveCeutical, register to receive content or attend an event, complete forms on this Website (including information when you report a problem with this Website), communicate with PreveCeutical personnel, send the Company an email, or post on its blog, you are giving the Company information that it collects.
Depending on the circumstances, that information may include personal information such as your name, IP address, email address, home address, phone number, and other details such as gender, occupation, and other demographic information.
By giving PreveCeutical this information, you consent to your information being collected, used, processed, disclosed, and stored by the Company, only as described in the Terms.
Collection of Information
PreveCeutical will collect your information from you or from third parties and on behalf of its customers, where it has obtained the requisite consent to do so or as otherwise permitted by law.
From time to time you may provide PreveCeutical with the personal information of individuals other than yourself. You agree to obtain, before disclosing such information to PreveCeutical, the knowledge and consent of each individual to the disclosure, and subsequent use by PreveCeutical, of such personal information, in accordance with this Policy, unless otherwise permitted by law.
Information Collected When You Use This Website
PreveCeutical and our third party tracking-utility partner(s) may collect standard internet log information about how and when you use this Website and store it in log files. This information may include, but is not limited to, your IP address and location data, weblogs, date, time, browser used, referring web addresses, other communication data, searches conducted and pages visited. PreveCeutical and third party partners use this information, which does not identify individual users, to analyze trends, to administer the website, to track users’ movements around the website and to gather demographic information about our user base as a whole.
Social Media Widgets
This Website includes social media features, such as the Facebook button and widgets, such as the Twitter button or other programs that run on this Website. These features may collect your IP address, which page you are visiting on our website, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on this Website. Your interactions with these features are governed by the privacy policy of the company providing them.
Cookies and Related Technologies and IP Addresses
Cookies are files that store information on your hard drive or browser. PreveCeutical uses cookies to enable this Website to identify your computer and recognize that you have visited before. PreveCeutical may also use cookies to track your preferences and activities on this Website. Cookies themselves do not contain any personal information. However, PreveCeutical may link the information it stores in cookies to any personally identifiable information you submit while on this website.
If you do not want cookies sent to or stored on your system, most Internet browsers will allow you to delete or block cookies from your computer hard drive, prevent them from being stored or signal a warning before a cookie is stored. You should refer to your browser instructions or help screen to learn more about these functions. However, please note that if you use your browser settings to delete or block cookies you may not be able to access all or parts of this Website. Unless you have adjusted your browser setting so that it will refuse cookies, the Company’s system will issue cookies as soon you visit the Website. If you continue to use this Website, you agree to PreveCeutical’s use of cookies.
Web Beacons
When PreveCeutical sends emails to its contact lists, it will sometimes track who opened the emails and who clicked the links to measure email campaigns’ performance. To do this, PreveCeutical may include single-pixel gifs, also called web beacons, in emails it sends. Web beacons allow PreveCeutical to collect information about when you open the email, your IP address, your browser or email client type, and other similar details.
PreveCeutical may also use the capability to track when a URL has been clicked inside of an email message sent by its system. PreveCeutical uses this functionality to track which links were clicked and in what quantity, as well as the aggregate number of links clicked. This click tracking functionality does not collect any personal information.
Remarketing
PreveCeutical uses third party vendor re-marketing tracking cookies, including the Google AdWords tracking cookie. This cookie does not in any way identify you or give access to your computer. The cookie allows PreveCeutical to provide you with relevant content, based on your browsing history.
Google AdWords Remarketing allows PreveCeutical to tailor its marketing initiatives to better suit your needs and make special offers that are relevant to you.
HOW TO OPT OUT: If you do not wish to participate in the Company’s Google AdWords Remarketing, you can opt out of the Google Analytics Advertising Features by visiting https://tools.google.com/dlpage/gaoptout/
Also, you can opt out of third-party advertising cookies at any time by visiting this page.
Retention of Personal Information
PreveCeutical will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law.
How Your Personal Information is Used and Disclosed
PreveCeutical may collect standard internet log information about how and when you use this Website. This information may include, but is not limited to, your IP address and location data, weblogs, date, time, browser type and version, operating system, referring web addresses, other communication data, searches conducted and pages visited, as well as information about the timing, frequency and pattern of your service use. The source of the usage data is google analytics. The usage data may be processed for the purposes of analysing the use of the Website and services. The legal basis for this processing is user consent, contract, or legitimate interests, including monitoring and improving our website and services.
PreveCeutical may collect and process personal information for the following purposes:
(a) to ensure that content from this Website is presented in the most effective manner for you and your computer or mobile device;
(b) to provide you services and/or to deal with any requests or inquiries you may have and to carry out the Company’s obligations arising from any contracts it has entered into with you;
(c) to conduct, monitor and analyze the Company’s business or this Website’s operations;
(d) to conduct recruiting and selection processes;
(e) to protect the rights and safety of the Company and its affiliated entities and third parties;
(f) to meet legal requirements, such as complying with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to protect PreveCeutical’s rights and property;
(g) to provide information to representatives and advisors to help the Company comply with accounting, legal, or security requirements;
(h) to prosecute and defend a court, arbitration, or similar proceeding;
(i) to communicate with you about your customer file for informational, non-promotional, reasons;
(j) to disclose your information to the resulting organization in the event of a merger, consolidation, sale, acquisition or other reorganization. In that event, any acquirer will be subject to PreveCeutical’s obligations under the Terms;
(k) to send you informational and promotional content that you request from PreveCeutical or which PreveCeutical feels may be of interest to you, where you have consented to be contacted for such purposes. You can stop receiving PreveCeutical’s promotional emails by clicking the Unsubscribe link or following the Unsubscribe instructions included in every email; and
(l) as otherwise required or permitted by law.
Providing Your Personal Data to Others
PreveCeutical may disclose your personal data to any member of our group of companies (this means our subsidiaries, our ultimate holding company and all its subsidiaries) insofar as reasonably necessary for the purposes, and on the legal basis, set out in this policy. This includes PreveCeutical Medical Inc. and PreveCeutical (Australia) Pty Ltd.
PreveCeutical may disclose your personal information to a government or regulatory entity that has asserted its lawful authority to obtain the information or where PreveCeutical has reasonable grounds to believe the information could be useful in the investigation of unlawful activity.
PreveCeutical does not trade, sell or rent your personal information to third parties.
Retaining and Deleting Personal Data
You have the right to request that your personal data be erased in certain circumstances. PreveCeutical will retain your personal data for as long as is necessary to provide services to you and others, and to comply with legal obligations. If you no longer want us to use your personal information or to provide you with PreveCeutical services, you can request that PreveCeutical erase your personal data. Please note that if you request the erasure of your personal information PreveCeutical will retain information from deleted accounts as necessary for our legitimate business interests, to comply with law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce terms of service and take other actions permitted by law. The information PreveCeutical retains will be handled in accordance with this Privacy Policy.
As an alternative to erasure of personal information, you have the right to request that PreveCeutical restrict or suspend processing of your personal information in certain circumstances. Methods of restricting personal information include, temporarily moving the information to another processing system, making the information unavailable to users, or temporarily removing the published information from the Website.
No Automated Decision-Making
PreveCeutical does not use automated decision-making. This means that PreveCeutical does not subject users to decisions based solely on automated processing, including profiling, which produce legal, or similarly significant effects concerning such user.
Limiting Collection, Use and Disclosure
PreveCeutical strives to limit the amount of personal information it collects to that necessary and appropriate for the identified purposes. The Company will not use or disclose your personal information for purposes other than those for which it was collected, except with your consent or as permitted or required by applicable law.
Consent
To the extent possible, PreveCeutical will obtain consent to collect, use and disclose personal information about an individual directly from such individual. Depending on the sensitivity of the personal information, your consent may be implied, deemed (using an opt-out mechanism) or express. If you provide personal information concerning another individual to PreveCeutical, you represent that, prior to submitting such information, you have obtained the necessary consent or authority to permit the Company to collect, use and disclose such personal information for the purposes set out in the Terms, or the collection, use and disclosure is permitted by applicable law.
PreveCeutical will not collect, use or disclose personal information without the consent of the individual(s) concerned unless it is permitted or required to do so by applicable law.
Providing personal information may be part of a statutory or contractual requirement. Consequently, failure to provide or consent to the collection of personal information may prevent you from accessing certain products and services available to users of this Website, as updated from time to time, such as completing purchases or subscribing for newsletters.
How to Withdraw Your Consent or Opt Out
You may withdraw your consent to the use and disclosure of your personal information, or opt out of certain uses and disclosures. To contact PreveCeutical about withdrawing consent or opting out, please contact the Company via:
Telephone: 1-855-416-7738
Email: privacy@preveceutical.com
How PreveCeutical Stores and Secures Your Information
PreveCeutical may store and process your personal information in its office, or elsewhere. The servers that host our website are located in Vancouver, British Columbia, with backups in the U.S.A. and in the United Kingdom. To help protect the confidentiality of your personal information, PreveCeutical employs security safeguards that are appropriate to the sensitivity of the information, including physical, organizational and technological measures. Examples of such measures include restricted access to offices, training of personnel, limiting access to information on a “need-to-know” basis, using passwords and well-defined internal policies and practices.
To the extent PreveCeutical employs third party service providers to store, handle or process personal information on its behalf, such as data processing or office services, it will use contractual and other means to provide an appropriate level of protection while the information is being stored, handled or processed by them.
PreveCeutical is not liable with respect to any security incident that may result in loss, disclosure, or alteration of your personal information. Further, submission of information via the internet is never entirely secure. PreveCeutical cannot guarantee the security of information you submit while it is in transit over the internet. Any submission of personal information is at your own risk, and this risk is specifically disclaimed in these Terms.
How Your Information may be Shared with Third Parties
Your personal information may be shared with PreveCeutical’s partners, so that they can communicate with you (whether by email, post or otherwise) and provide you with promotional materials and additional information about their products, services, contests, promotions and special offers that may be of interest to you, or and use that information subject to and for other purposes contemplated by this Policy.
PreveCeutical may transfer personal information to non-affiliated third parties in providing the services, such as a shipping company to fulfill orders, a credit card processing company to bill you for goods and services and an email service provider to send out emails on our behalf, pursuant to agreements that prohibit the third parties from using or disclosing the personal information other than for the purpose of processing and which impose security safeguards appropriate to the sensitivity of the information.
PreveCeutical does not sell or rent your personal information to non-affiliated third parties except as permitted by law or as outlined within this Policy. However, in the event of a sale of all or substantially all of our business or another similar transaction, PreveCeutical may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating the proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this Policy.
The collection, use, and disclosure of information contemplated in this Policy may involve a transfer of the information to jurisdictions located outside your country of residence that may not have equivalent laws and rules regarding personally identifiable information. For example, this may happen if one of PreveCeutical's service providers is located in a country outside your home country. Whenever PreveCeutical transfers personal information outside of the European Economic Area in the course of sharing information as set out above PreveCeutical will take steps to ensure that your information will be afforded the same level of protection required under the applicable law.
PreveCeutical reserves the right to disclose your personal information as required by law, and as necessary to protect the property, interests and rights of PreveCeutical and affiliates.
This Website may contain links to websites operated by third parties. These websites may collect your personal information. This Policy does not apply to the practices of third parties and PreveCeutical does not assume any responsibility for, and by using this website and/or accessing a third party’s website from this website you release PreveCeutical of any responsibility for, the actions, practices and omissions of third parties. Please check the privacy policies published on any third party websites which you may access through this Website before submitting your personal information to them.
Third Party Services
This Policy does not apply to the practices of third parties, including but not limited to any third party websites, services and applications, such as Facebook, YouTube and any other that you access through this Website. While PreveCeutical attempts to facilitate access only to those Third Party Services that share its respect for your privacy, it cannot take responsibility for the content, privacy policies, or practices of those Third Party Services. The Company encourages you to carefully review the privacy policies of any Third Party Services you access.
In the event where you have requested that PreveCeutical deletes your personal data, it will work with any relevant third parties to make sure that they delete or anonymize your personal data.
PreveCeutical partners with a third party ad network to either display advertising on this Website or to manage its advertising on other sites. PreveCeutical’s ad network partner uses cookies and Web beacons to collect non-personal information about your activities on this and other websites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by contacting privacy@preveceutical.com. Please note this does not opt you out of being sent general advertising. You will continue to receive generic ads.
How to Access Your Personal Information
You may request access to your personal information and/or information about PreveCeutical’s collection, use and disclosure of that information.
You may request that your personal information be rectified if it is inaccurate or incomplete.
You are also entitled to ask us to port your personal information (i.e. to transfer in a structured, commonly used and machine-readable format, to you).
You may object to processing where processing is based on legitimate business interest and where processing is for direct marketing purposes.
You may do all of the above by contacting PreveCeutical in writing at privacy@preveceutical.com.
If you have unresolved concerns you also have the right to complain to data protection authorities. The relevant data protection authority will be the data protection authority of the country: (i) of your habitual residence; (ii) of your place of work; or (iii) in which you consider the alleged infringement has occurred.
Changes to This Policy
Privacy laws evolve rapidly and, as a result, the Terms may be changed by PreveCeutical from time to time in PreveCeutical’s full discretion without any prior notice or liability to you or any other person. The collection, use and disclosure of your personal information by PreveCeutical will be governed by the version of the Terms in effect at that time.
Permitted Access and Children Under the Age of Majority
This Website may be used only by persons who are at least the age of majority under applicable law and are legally capable of entering into a binding contract and consenting to the processing of their personal data. This Website may not be used by persons in jurisdictions where access to or use of this Website or any part of it may be illegal or prohibited. This Website will only be used for lawful purposes and not for any unauthorized purpose or in contravention of any applicable law or regulation.
PreveCeutical does not knowingly collect any personal information from children under the age of majority. Those under the age of majority should not use the Company’s website or provide the Company with any personal information. PreveCeutical encourages parents and legal guardians to monitor their children’s Internet usage and if you have reasons to believe that a child under the age of majority has provided personal information to us, please email us at privacy@preveceutical.com.
Inquiries or Concerns
If you have any questions about this Policy or concerns about how PreveCeutical manages your information, please contact the Company’s Data Privacy Officer at privacy@preveceutical.com.